Contact Us
Need help choosing or personalizing an ornament? Have a question about your order? Email support@duckunique.com.
Help with an existing order
Include your order number and the email address used at checkout. For a personalization correction, include the exact details you would like us to check. Contact us as soon as possible so we can check whether a change is still possible.
If an item arrived damaged or incorrect, include clear photos of the item, packaging and affected details. Please contact us for instructions before sending an item back.